{"id":61985,"date":"2024-02-29T11:20:29","date_gmt":"2024-02-29T03:20:29","guid":{"rendered":"https:\/\/www.imoney.my\/articles\/?p=61985"},"modified":"2024-02-29T11:20:29","modified_gmt":"2024-02-29T03:20:29","slug":"shopee-change-of-mind-return","status":"publish","type":"post","link":"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return","title":{"rendered":"Shopee Embraces Buyers Remorse; Introduces Change Of Mind Return Policy"},"content":{"rendered":"<p>Shopee will be introducing a new returns policy that allows people with buyer&#8217;s remorse to change their minds.<\/p>\n<p>The new option will literally be called &#8220;<a href=\"https:\/\/seller.shopee.com.my\/edu\/article\/20127\" target=\"_blank\" rel=\"noopener\">change of mind<\/a>&#8221; and listed under the Return\/Refund section of the platform for people that have already received their purchases. Allowing buyers to simply decide that they made a bad decision and return the product for a refund. No further questions asked.<\/p>\n<p><a href=\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-61987\" src=\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6-800x742.png\" alt=\"\" width=\"800\" height=\"742\" srcset=\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6-800x742.png 800w, https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6-300x278.png 300w, https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6-768x712.png 768w, https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6-1536x1425.png 1536w, https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111325\/my-11134141-7r98w-ls11v2pb5wkkb6.png 1600w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/p>\n<p>Shipping for the returns will be covered by the seller, who can then claim the costs from Shopee themselves.<\/p>\n<p>According to the Shopee FAQ, this new returns policy is being implemented because &#8220;buyers are more likely to purchase an item online when provided the option to return it&#8221;.<\/p>\n<p>With that in mind, there is an <a href=\"https:\/\/seller.shopee.com.my\/edu\/article\/11083\" target=\"_blank\" rel=\"noopener\">extensive list of exceptions<\/a> for this policy. Certain categories of clothes, watches, perishable goods, e-books, and fashion accessories are among the exclusions.<\/p>\n<p>This new policy goes into effect on 19 March 2024. Items eligible for you to change your mind will be flagged with the &#8220;free returns&#8221; tag.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can now return products you don&#8217;t want because you changed your mind.<\/p>\n","protected":false},"author":36,"featured_media":61990,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[216],"tags":[538,624,547],"class_list":["post-61985","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-updates","tag-e-commerce","tag-online-shopping","tag-shopee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Shopee Introduces Change Of Mind Return Policy<\/title>\n<meta name=\"description\" content=\"You can return products you don&#039;t want because you changed your mind from 19 March onwards.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shopee Introduces Change Of Mind Return Policy\" \/>\n<meta property=\"og:description\" content=\"You can return products you don&#039;t want because you changed your mind from 19 March onwards.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return\" \/>\n<meta property=\"og:site_name\" content=\"iMoney Malaysia\" \/>\n<meta property=\"article:published_time\" content=\"2024-02-29T03:20:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111812\/my-11134141-7r98r-ls11v2pb4i0423.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"942\" \/>\n\t<meta property=\"og:image:height\" content=\"460\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Farhan Gazi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Farhan Gazi\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return\",\"url\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return\",\"name\":\"Shopee Introduces Change Of Mind Return Policy\",\"isPartOf\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111812\/my-11134141-7r98r-ls11v2pb4i0423.jpg\",\"datePublished\":\"2024-02-29T03:20:29+00:00\",\"dateModified\":\"2024-02-29T03:20:29+00:00\",\"author\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/2dbdc36280d0c8fd0c1ba69091f9efb6\"},\"description\":\"You can return products you don't want because you changed your mind from 19 March onwards.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return#primaryimage\",\"url\":\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111812\/my-11134141-7r98r-ls11v2pb4i0423.jpg\",\"contentUrl\":\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2024\/02\/29111812\/my-11134141-7r98r-ls11v2pb4i0423.jpg\",\"width\":942,\"height\":460},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.imoney.my\/articles\/shopee-change-of-mind-return#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.imoney.my\/articles\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News Updates\",\"item\":\"https:\/\/www.imoney.my\/articles\/category\/news-updates\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Shopee Embraces Buyers Remorse; 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