{"id":62597,"date":"2024-04-08T14:19:48","date_gmt":"2024-04-08T06:19:48","guid":{"rendered":"https:\/\/www.imoney.my\/articles\/?p=62597"},"modified":"2024-04-08T14:20:41","modified_gmt":"2024-04-08T06:20:41","slug":"banks-outages-fines","status":"publish","type":"post","link":"https:\/\/www.imoney.my\/articles\/banks-outages-fines","title":{"rendered":"MP Asks Government To Impose Heavy Fines For Banks For Unwarned Outages"},"content":{"rendered":"<p>Ayer Hitam MP, Datuk Seri Dr Wee Ka Siong has asked the government to consider imposing hefty fines for banks when their e-payment or online payment services fail due to outages and downtimes without prior warning to the customers.<\/p>\n<p>Wee said that such happenings might cause untold frustration, embarrassment and anger for consumers, who might find themselves in a situation where they are unable to make payment due to unexpected bank downtime.<\/p>\n<p>In a Facebook post, Wee stated that due to this, he urges the Ministry of Finance (MoF) and Bank Negara Malaysia (BNM) to start imposing hefty fines on banks to act as a deterrent against unexpected downtimes.<\/p>\n<p>\u201cLiterally tens of millions of Malaysians are affected when such downtime or glitches occur without prior warnings.<\/p>\n<p>\u201cTherefore I call on the Ministry of Finance and BNM to impose hefty penalties on banks to act as a deterrent against any unannounced downtime and to ensure banks offer better services,\u201d said Wee in his Facebook post.<\/p>\n<p><iframe loading=\"lazy\" style=\"border: none; overflow: hidden;\" src=\"https:\/\/www.facebook.com\/plugins\/post.php?href=https%3A%2F%2Fwww.facebook.com%2Fwksbmenglish%2Fposts%2Fpfbid0EcGeNKDAtvE3YZK6U1kCWUWcPFj7mivktrdKbDCKwz2JzEm3MqR8wELCXCdGYBWZl&amp;show_text=true&amp;width=500\" width=\"500\" height=\"787\" frameborder=\"0\" scrolling=\"no\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Wee\u2019s Facebook post was spurred by a recent event where a Maybank system glitch caused chaos at Shah Alam\u2019s iCity.<\/p>\n<p>Last Friday, an X user shared that Maybank\u2019s system experienced a crucial glitch which caused hundreds of motorists to be stuck in the i-City shopping mall.<\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"in\">Apalah masalah maybank ni. Asyik offline time crucial. Tengok apa jd dlm icity, motor, reta stuck. Takleh keluaqq. Berkicap mat tunggu. Solution dia mgt icity buka palang bg keluar free. Kalau icity gulung tikaqqq sebab bg kami parking free, semua salah hang\ud83d\ude2d\ud83d\ude2d\ud83d\ude2d <a href=\"https:\/\/twitter.com\/MyMaybank?ref_src=twsrc%5Etfw\">@MyMaybank<\/a> <a href=\"https:\/\/t.co\/DErZhV7Z5F\">pic.twitter.com\/DErZhV7Z5F<\/a><\/p>\n<p>\u2014 YB Kentang\ud83e\udd54\ud83d\udc1b\ud83c\uddf2\ud83c\uddfe\ud83c\uddf5\ud83c\uddf8 (@tghanaatiana) <a href=\"https:\/\/twitter.com\/tghanaatiana\/status\/1776256317084311732?ref_src=twsrc%5Etfw\">April 5, 2024<\/a><\/p><\/blockquote>\n<p><script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>In the end, the i-City management had to just let everyone out without making payment, which might have incurred losses to them, according to the X user.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A Member of Parliament has called for stricter fines for banks whose online payment system fails due to unwarned outages or downtimes.<\/p>\n","protected":false},"author":51,"featured_media":62598,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[216],"tags":[1580,522,1884,2151,2150],"class_list":["post-62597","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-updates","tag-banks","tag-bnm","tag-ministry-of-finance","tag-mp","tag-wee-ka-siong"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MP Calls For Strict Fines For Banks With Unwarned Outages<\/title>\n<meta name=\"description\" content=\"A Member of Parliament has called for stricter fines for banks whose online payment system fails due to unwarned outages or downtimes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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