{"id":63794,"date":"2024-06-12T13:43:11","date_gmt":"2024-06-12T05:43:11","guid":{"rendered":"https:\/\/www.imoney.my\/articles\/?p=63794"},"modified":"2024-06-12T13:47:08","modified_gmt":"2024-06-12T05:47:08","slug":"singapore-airlines-turbulence-compensation","status":"publish","type":"post","link":"https:\/\/www.imoney.my\/articles\/singapore-airlines-turbulence-compensation","title":{"rendered":"SIA Offers US$10K Compensation To Injured Passengers"},"content":{"rendered":"

Singapore Airlines have recently announced that it has offered compensation to passengers that have been hurt during a flight from London to Singapore last month. <\/span><\/p>\n

The flight experienced violent turbulence which resulted in multiple injuries and one death. Some of the injured patients are still undergoing treatment at a Bangkok Hospital for spinal cord, head and muscle injuries.<\/span><\/p>\n

<\/span>US$10,000 payout for passengers with minor injuries<\/span><\/h2>\n

According to <\/span>Reuters<\/span><\/a>, passengers with minor injuries have been offered US$10,000 (approx. RM46,742). Those with more serious injuries were given the option of discussing offers with the carrier to meet specific needs.<\/span><\/p>\n

“Passengers medically assessed as having sustained serious injuries, requiring long-term medical care, and requesting financial assistance are offered an advance payment of US$25,000 (approx. RM117,937) to address their immediate needs,” that will form part of any final settlement, the airline said.<\/span><\/p>\n

Currently, 11 passengers that were injured on the flight are still being treated at a hospital in Bangkok, Thailand.<\/span><\/p>\n

The unfortunate victim who passed away was a 73-year-old passenger that suffered a suspected heart attack. Flight SQ321 encountered what the airline described as sudden, extreme turbulence while flying over Myanmar . The incident injured dozens of passengers and prompted the pilots to divert the aircraft to Bangkok.<\/span><\/p>\n

Passengers said crew and those not strapped in left the floor or their seats and slammed into the cabin ceiling, cracking it in places.<\/span><\/p>\n

<\/span>Airline to refund the cost of tickets for all passengers<\/span><\/h2>\n

Singapore Airlines said it would refund passengers’ airfares and compensate them for the delay in line with European Union or British regulations covering their tickets.<\/span><\/p>\n

The <\/span>Montreal Convention<\/span><\/a> makes airlines liable for physical injuries from accidents on international flights, which can include turbulence, regardless of whether they were negligent.<\/span><\/p>\n

If passengers file a lawsuit, the airline cannot contest damages up to about US$175,000 (approx. RM825,562). However, if the passengers seek greater compensation, Singapore Airlines can try to limit liability by proving it took all necessary measures to avoid the turbulence.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Dozens were injured with some requiring long term care in the incident last month which resulted in 1 death.<\/p>\n","protected":false},"author":58,"featured_media":63798,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[133,216,231,225],"tags":[2102,2354,363,982,2353,958,1055],"class_list":["post-63794","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-insurance","category-news-updates","category-travel","category-travel-insurance","tag-air-travel","tag-compensation","tag-insurance","tag-news","tag-singapore-airlines","tag-travel","tag-travel-insurance"],"acf":[],"yoast_head":"\nSingapore Airlines Turbulence Victims Offered Compensation<\/title>\n<meta name=\"description\" content=\"The recent incident involving violent turbulence on a Singapore Airlines flight has resulted in the carrier offering compensation to victims who suffered 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