{"id":64279,"date":"2024-07-11T10:17:17","date_gmt":"2024-07-11T02:17:17","guid":{"rendered":"https:\/\/www.imoney.my\/articles\/?p=64279"},"modified":"2024-07-10T17:20:55","modified_gmt":"2024-07-10T09:20:55","slug":"lazada-return-policy-update","status":"publish","type":"post","link":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update","title":{"rendered":"Lazada Has Updated Their Return And Refund Policy"},"content":{"rendered":"<p>Lazada, one of the most popular shopping platforms in Malaysia and South East Asia has updated their returns and refunds policy.\u00a0 They now accept a variety of reasons, including \u2018change of mind\u2019 returns.<\/p>\n<p>\u2018Change of mind\u2019 returns, as the name suggests are returns where the customers changed their mind on the purchase, and no longer wants the item.<\/p>\n<p>According to a <a href=\"https:\/\/www.bernama.com\/en\/news.php\/?id=2315822#:~:text=Lazada%20said%20in%20a%20statement,categories%20on%20all%20Lazada%20platforms\">Bernama<\/a> report, Lazada stated that customers can now enjoy a variety of benefits, including a 30-day simple return policy for all purchases in LazMall and Choice, and a change of mind return policy for selected purchases.<\/p>\n<p>Lazada also stated that their customers will enjoy faster refunds from the refund process, as soon as their orders are returned to Lazada\u2019s logistics partners.<\/p>\n<h2>Lazada\u2019s return policies<\/h2>\n<p>According to their <a href=\"https:\/\/www.lazada.com.my\/helpcenter\/cancellations-returns-and-refunds\/\" target=\"_blank\" rel=\"noopener\">website<\/a>, Lazada\u2019s return policies includes;<\/p>\n<ul>\n<li>7 days return to seller\/easy return<\/li>\n<\/ul>\n<p>The normal return policy where you message the seller requesting a return.<\/p>\n<ul>\n<li>LazMall 30 Days* Return \/ Choice 30 Days Return (includes change of mind returns)<\/li>\n<\/ul>\n<p>Only for purchases from LazMall and Choice, a no questions asked 30 days return policy (with terms and conditions). Includes change of mind returns.<\/p>\n<ul>\n<li>Non-returnable items<\/li>\n<\/ul>\n<p>Applies to non-returnable items such as perishables.<\/p>\n<p>For more information, you can go to Lazada\u2019s return and refund policy page right <a href=\"https:\/\/www.lazada.com.my\/helpcenter\/cancellations-returns-and-refunds\/\">here.<\/a><\/p>\n<p><strong>Read More: <a href=\"https:\/\/www.imoney.my\/articles\/online-shopping-guide-malaysia\/best-online-shopping-sites\" target=\"_blank\" rel=\"noopener\">The Ultimate Online Shopping Guide In Malaysia<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lazada has updated their return and exchange policy to now accept \u2018change of mind\u2019 returns.<\/p>\n","protected":false},"author":51,"featured_media":58835,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[256,216],"tags":[339,624,2405,2404],"class_list":["post-64279","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-lifestyle","category-news-updates","tag-lazada","tag-online-shopping","tag-returns-and-refunds","tag-shopping-platfroms"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lazada Has Updated Their Return And Refund Policy<\/title>\n<meta name=\"description\" content=\"Lazada has updated their returns and refunds policy to now encompass a wider variety of situations.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lazada Has Updated Their Return And Refund Policy\" \/>\n<meta property=\"og:description\" content=\"Lazada has updated their returns and refunds policy to now encompass a wider variety of situations.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update\" \/>\n<meta property=\"og:site_name\" content=\"iMoney Malaysia\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-11T02:17:17+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-10T09:20:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Haziq Alfian\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Haziq Alfian\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update\",\"url\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update\",\"name\":\"Lazada Has Updated Their Return And Refund Policy\",\"isPartOf\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#primaryimage\"},\"thumbnailUrl\":\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg\",\"datePublished\":\"2024-07-11T02:17:17+00:00\",\"dateModified\":\"2024-07-10T09:20:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/c8b6d65e0078bab2c19286b8db39547a\"},\"description\":\"Lazada has updated their returns and refunds policy to now encompass a wider variety of situations.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#primaryimage\",\"url\":\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg\",\"contentUrl\":\"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg\",\"width\":1200,\"height\":628,\"caption\":\"food delivery\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.imoney.my\/articles\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News Updates\",\"item\":\"https:\/\/www.imoney.my\/articles\/category\/news-updates\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Lazada Has Updated Their Return And Refund Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.imoney.my\/articles\/#website\",\"url\":\"https:\/\/www.imoney.my\/articles\/\",\"name\":\"iMoney Malaysia\",\"description\":\"Everything you need to know about improving your personal finances.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.imoney.my\/articles\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/c8b6d65e0078bab2c19286b8db39547a\",\"name\":\"Haziq Alfian\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/4165e8554ae5d986f5bed18bcaa78ba3?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/4165e8554ae5d986f5bed18bcaa78ba3?s=96&d=mm&r=g\",\"caption\":\"Haziq Alfian\"},\"description\":\"A reader turned writer, Haziq Alfian navigates personal finance, sports, and politics with a practical touch. From money matters to the playing field and political landscapes, Haziq aims at providing you with a grounded, unbiased, and simple look at the daily happenings of the world.\",\"url\":\"https:\/\/www.imoney.my\/articles\/author\/haziq-alfian\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Lazada Has Updated Their Return And Refund Policy","description":"Lazada has updated their returns and refunds policy to now encompass a wider variety of situations.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update","og_locale":"en_US","og_type":"article","og_title":"Lazada Has Updated Their Return And Refund Policy","og_description":"Lazada has updated their returns and refunds policy to now encompass a wider variety of situations.","og_url":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update","og_site_name":"iMoney Malaysia","article_published_time":"2024-07-11T02:17:17+00:00","article_modified_time":"2024-07-10T09:20:55+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg","type":"image\/jpeg"}],"author":"Haziq Alfian","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Haziq Alfian","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update","url":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update","name":"Lazada Has Updated Their Return And Refund Policy","isPartOf":{"@id":"https:\/\/www.imoney.my\/articles\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#primaryimage"},"image":{"@id":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#primaryimage"},"thumbnailUrl":"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg","datePublished":"2024-07-11T02:17:17+00:00","dateModified":"2024-07-10T09:20:55+00:00","author":{"@id":"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/c8b6d65e0078bab2c19286b8db39547a"},"description":"Lazada has updated their returns and refunds policy to now encompass a wider variety of situations.","breadcrumb":{"@id":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.imoney.my\/articles\/lazada-return-policy-update"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#primaryimage","url":"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg","contentUrl":"https:\/\/static.imoney.my\/articles\/wp-content\/uploads\/2023\/09\/25171131\/food-delivery.jpg","width":1200,"height":628,"caption":"food delivery"},{"@type":"BreadcrumbList","@id":"https:\/\/www.imoney.my\/articles\/lazada-return-policy-update#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.imoney.my\/articles\/"},{"@type":"ListItem","position":2,"name":"News Updates","item":"https:\/\/www.imoney.my\/articles\/category\/news-updates"},{"@type":"ListItem","position":3,"name":"Lazada Has Updated Their Return And Refund Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.imoney.my\/articles\/#website","url":"https:\/\/www.imoney.my\/articles\/","name":"iMoney Malaysia","description":"Everything you need to know about improving your personal finances.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.imoney.my\/articles\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/c8b6d65e0078bab2c19286b8db39547a","name":"Haziq Alfian","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.imoney.my\/articles\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/4165e8554ae5d986f5bed18bcaa78ba3?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4165e8554ae5d986f5bed18bcaa78ba3?s=96&d=mm&r=g","caption":"Haziq Alfian"},"description":"A reader turned writer, Haziq Alfian navigates personal finance, sports, and politics with a practical touch. From money matters to the playing field and political landscapes, Haziq aims at providing you with a grounded, unbiased, and simple look at the daily happenings of the world.","url":"https:\/\/www.imoney.my\/articles\/author\/haziq-alfian"}]}},"_links":{"self":[{"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/posts\/64279"}],"collection":[{"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/comments?post=64279"}],"version-history":[{"count":4,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/posts\/64279\/revisions"}],"predecessor-version":[{"id":64285,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/posts\/64279\/revisions\/64285"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/media\/58835"}],"wp:attachment":[{"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/media?parent=64279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/categories?post=64279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.imoney.my\/articles\/wp-json\/wp\/v2\/tags?post=64279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}